Privacy Policy

1. Introduction

vaileysfrong ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vaileysfrong.com (the "Website") or purchase our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you provide to us such as:

• Name, email address, and contact details
• Billing and shipping address
• Payment information (processed securely through our payment processors)
• Account information when you create an account
• Information you provide when filling out forms or surveys
• Records of your purchases and order history
• Customer support communications

2.2 Non-Personal Data

We may also collect non-personal information about how you interact with our Website:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages visited and time spent on the Website
• Referring website addresses
• Other anonymous usage data

3. How We Collect Your Information

We collect information through:

• Direct Interactions: When you create an account, purchase products, sign up for newsletters, or contact us.
• Automated Technologies: As you navigate our Website, we may use cookies, web beacons, and similar tracking technologies.
• Third Parties: We may receive information from third-party service providers, business partners, or publicly available sources.

4. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, personalize content, and remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for the Website to function properly. These cannot be disabled.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Website.
• Functionality Cookies: Enable us to personalize your experience by remembering your preferences.
• Targeting Cookies: Record your visit to our Website, the pages you visited, and the links you followed to deliver more relevant advertisements.

You can manage your cookie preferences through our cookie consent tool or your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

5. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To manage your account and provide customer support
• To send you transactional emails (order confirmations, shipping updates)
• To improve our Website, products, and services
• To personalize your experience and deliver relevant content
• To send you marketing communications (with your consent)
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations

6. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf (payment processing, shipping, email delivery, customer support, hosting, analytics).
• Business Partners: If you purchase products or services offered jointly by us and our partners.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include encryption, secure socket layer technology (SSL), firewalls, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information.
• Rectification: The right to request that we correct inaccurate information.
• Erasure: The right to request that we delete your personal information.
• Restriction: The right to request that we restrict the processing of your information.
• Data Portability: The right to request that we transfer your information to another organization or to you.
• Objection: The right to object to our processing of your personal information.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

10. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Third-Party Links

Our Website may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our Website and welcome any feedback about these sites.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective upon posting. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at: